Telemachi Telemachou: Difference between revisions

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== Work Experience ==
== Work Experience ==
September 2009 - Now: Cyta, Call Centre. Customer service, Internet Support
September 2009 - Now: Cyta, Call Centre. Customer service, Internet Support
* Providing assistance to clients over the phone
* Working within a group
* Provide product information


2007-2007 (summer job): Calliope store in Orphanides, Sales Assistance
* Customer service
* Merchandising
* Teller


== Personal skills and competence ==
== Personal skills and competence ==

Revision as of 05:09, 26 March 2012

Telemachi Telemachou
Telemachi Telemachou
Period at FWC 2011
Field of Study Finance, Management
Sending University European University-Cyprus
Local Mentor Veronika Sudi
Involvement at FWC MobLang, Accessing Development Education, Good practice (Torture Victims)
Achievements write the notable achievements of the intern



Mrs. Telemachi Telemachou joined Future Worlds Center as an Intern in October 2011.


Short Bio

Letizia has earned a BSc in Educational and Social Sciences from University of Bologna, Italy and an MSc in in “Evaluation and intervention in cases of child abuse and paedophilia” at the Faculty of Medicine and Surgery at the University of Modena and Reggio Emilia, Italy. She worked for several years as coordinator and educator in different projects of education and social inclusion for children and adolescents with mental and physical disabilities, or at risk of social exclusion. She was the coordinator of an educational art workshop of videomaking at the juvenile detention center I. Siciliani of Bologna, focused on the topic of legality, adolescence and minor’s rights. She collaborated with the hotline Hot114 Service - Childhood Emergency run by Telefono Azzurro,Italy.

Education and Training

Faculty of Medicine and Surgery at the University of Modena and Reggio Emilia, 2009
Second Level Master’s Degree in “Evaluation and Intervention in cases of child abuse and paedophilia”. Thesis Title “Young people and new technologies: the phenomenon of Cyberbullying”, final mark 108 out of 110.

Alma Mater Studiorum, University of Bologna, 2007
Advanced training course of continuing education and life-long learning “The clown at the service of the person”, final mark 30 summa cum laude out of 30.

Faculty Sciences of Education at the University of Bologna, 2005
Degree in Educational Sciences (4 Years), course of study Professional Educators. Thesis Title “Art Therapy in juvenile delinquency and marginality”, final mark 110 summa cum laude out of 110.

Training Course “Structured non formal education approaches for social inclusion”, European Programme, Riga, August 2011.

Work Experience

September 2009 - Now: Cyta, Call Centre. Customer service, Internet Support

  • Providing assistance to clients over the phone
  • Working within a group
  • Provide product information


2007-2007 (summer job): Calliope store in Orphanides, Sales Assistance

  • Customer service
  • Merchandising
  • Teller

Personal skills and competence

Mother tongue: Greek
Other language: English (Fluent)
Organisational skills and competences
Excellent organizational skills, capable of completing a variety of tasks to tight deadlines, with a strong aptitude for organization.
Interests and Activities
Travelling to meet various countries’ culture and history.
Computer skills and competences
Good knowledge of MS Office, Internet, Client based database (CYTA)