Ms Olga Vicha began her collaboration with the Future Worlds Center in August 2013. She works as a helpline volunteer of the CyberEthics GIV: Cyprus Safer Internet Center, a project implemented by the Cyprus Neuroscience and Technology Institute. Ms Vicha has a BSc Psychology (Hons) from the University of the West of England and a MSc in Clinical Psychology from Bournemouth University. Before assuming the role of the helpline operator she has worked in the UK as an assistant psychologist in the field of Chronic Pain Management.