Vitae: Iliada Spyrou

University Education

Institution	Degree	Year
European University Cyprus	BA in Psychology	2011

Working Experience

Duration	Institution	Duties
01/09/2010 → Present	Safer Internet Helpline	Safer Internet Helpline Coordinator General organisation of the Helpline, coordinating the team, organise events, presentations, etc., write reports to the EU Commission, develop awareness tools and more.
06/2010 - 08/2010	Hiltonia Summer Junior Club	Summer Staff She worked as a monitor at Hiltonia Summer Junior Club 2010. There she was dealing with children between 9 years of age and 11 years of age. She was coordinating them and taking care of them.
06/2009 - 08/2009	Hiltonia Summer Junior Club	Summer Staff She worked as a monitor at Hiltonia Summer Junior Club 2009. There she was dealing with children between 9 years of age and 11 years of age. She was coordinating them and taking care of them.
01/03/2009 - 31/03/2009	European University Cyprus	Research Assistant She worked at the call center of the European University Cyprus research center. She dealt with telephone surveys and she had telephone contact with people all over Cyprus.
01/08/2009 → Present	Safer Internet helpline Cyprus team	Safer Internet Helpline Operator She is working as an operator/counsellor at the Safer Internet helpline Cyprus team. She working minimum 4 times per month and she is on call for anyone who needs any consultation concerning internet issues
2008	Regus	Secretary - Regus Basic administrational work, which included typing, filing, preparing agendas for meetings, she was making hotel/ticket reservations follow ups and helping customer over the phone. She was also involved in the preparation of the invoices, the weekly and monthly reports Name and address of employer Regus Nicosia (Cyprus)
2003 - 2008		Laboratory Assistant and Secretary She was responsible for the smooth running of the administrative tasks of the laboratory. Additionally she was preparing blood tests and filing in the blood test reports.

Personal Skills and Competence

Personal Skills and Competence
Mother tongue: Greek
Other language Self-assessment Understanding Speaking W r i t i n g European level (*) Listening Reading Spoken interaction Spoken production English C1 Proficient user C1 Proficient user C1 Proficient user C1 Proficient user C1 Proficient user Italian B1 Independent user B1 Independent user B1 Independent user B1 Independent user B1 Independent user French B1 Independent user B1 Independent user B1 Independent user B1 Independent user B1 Independent user (*) Common European Framework of Reference (CEF) level
Social skills and competence Highly motivational person, passionate and perfectionist with interested areas of work, pleasant personality, well developed communication skills and striving to achieve high skills.
Organisational skills and competences Competent and efficient person with strong organizational skills, punctual, reliable and methodical, capable of completing a variety of tasks within deadlines
Computer skills and competences Office Outlook Internet SPSS
Artistic skills and competences Painting Swimming Decorating Cooking Gardening
Other skills and competences English Typewriting Qualifications