The Lead SDD Facilitator is the person who has the prime responsibility for facilitating a Structured Dialogic Desing Process in full compliance with the Dialogic Design Science. The role is referred to as Dialogue Manager Role. According to Flanagan and Christakis[1] The dialogue manager role may be played by multiple individuals on the design management team during any design session. It is not unusual for the individual on the design management team who established the direct connection with the sponsor to play the dialogue manager role in subse- quent design sessions. ...The dialogue manager is capable of conducting structured dialogue with a broad variety of content stakeholder experts from different disciplines and cultures. He or she is able to retain his or her neutrality in terms of content knowledge, while at the same time retaining and enforcing his or her expertise in terms of the structured dialogue process.""
Citations
- ↑ Flanagan, T. and Christakis, A. 2010. The Talking Point: Creating an Environment for Exploring Complex Meaning, Information Age Publishing, Inc., Charlotte, NC, Ch 7: The Design Management Team: Framing the scope of work.