Quality Assurance at Future Worlds Center: Difference between revisions

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-[[Future worlds Center]] is committed to the highest standards of quality at all levels of operations within the organization.
+[[Future Worlds Center]] is committed to the highest standards of quality at all levels of the organization, including its people, its operations, its creations and its facilities.
-Quality Assurance is guaranteed at different levels:
+==Quality Assurance through policies, procedures and certifications==
-* The [[Constitutional and Value Policies]] reflect values and aims of the Organizations as they appear in [[Future Worlds Center Constitution]] and as they have emerged and developed over the years as [[Future worlds Center Philosophy|philosophy]] and  [[Future worlds Center Culture|culture]] of the Organization.
-* The [[Policies and Procedures]] reflect the formal rules and guidelines on how the Organization is governed and how its Members operate.
+===<small>Constitutional and Value Policies</small>===
+The [[Constitutional and Value Policies]] reflect values and aims of the Organization as they appear in [[Future Worlds Center Constitution]] and as they have emerged and developed over the years as [[Future worlds Center Philosophy|philosophy]] and  [[Future worlds Center Culture|culture]] of the Organization.
+===<small>Policies and Procedures</small>===
+The [[Policies and Procedures]] reflect the formal rules and guidelines on how the Organization is governed and how its Members run its day-to-day operations.
+===<small>Certification Schemes</small>===
+All [[Policies and Procedures]] used by [[Future Worlds Center]] follow the structure and standards required by the [[ISO 9000 Standard]]. The Organization has completed the self-evaluation processes required for [[The PQASSO Mark]]. The expertise and skills of those involved in training and facilitation through the application of the [[Structured Dialogic Design Process]] is guaranteed and monitored through Future World's [[SDD Certification Scheme]], which follows the [[ISO 17024 Standard]].
-==Competence==
+==Quality Assurance through our philosophy==
-Competence among the personnel is guaranteed through a number of  [[Policies and Procedures]], which evaluate, monitor, and improve  knowledge, skills, experience and qualifications at the time of joining the organization and always thereafter.
+{{:Future Worlds Center Philosophy}}
+==Special focus on four dimensions of Quality Controls==
-== Infrastructure==
+===<small>Controls related to management of people, processes and performance</small>===
-[[Future worlds Center]] resides in comfortable spaces at the business center of Lefkosia. All projects contribute financially to the renting of the physical spaces and their maintenance (i.e., cleaning, electricity, water, etc.) The [[Policy: Office Rules]] describe processes of how such spaces are protected and maintained.
+The management of people is governed by a number of [[Policies and Procedures]] and continuously monitored through the [[Policy: Self and Peer Evaluations|Self and Peer Evaluations Policy]] and the [[Procedure: Self and Peer Evaluation|Self and Peer Evaluations Procedures]].
-Moreover however, [[Future worlds Center]] capitalizes on modern technologies and especially IT. A number of virtual technology products are available and their usage is governed by the [[Policy: Using virtual infrastructure]].
+===<small>Controls related to soft elements: organizational culture, motivation, team spirit, quality relationships, confidence</small>===
+The [[Policy: Self and Peer Evaluations|Self and Peer Evaluations Policy]] and the [[Procedure: Self and Peer Evaluation|Self and Peer Evaluations Procedures]] ensure that all associates get to evaluate their physical, virtual and human environment, thus contributing to higher motivation and team spirit. The organization is governed by a number of Constitutional and Value Policies which attempt to make [[Future Worlds Center Philosophy]]
+easier to implement in practice.
+===<small>Controls related to Competence</small>===
+Competence among the personnel is guaranteed through a significant number of  [[Policies and Procedures]], which evaluate, monitor, and improve  knowledge, skills, experience and qualifications at the time of joining the organization and always thereafter.
+===<small>Control related to optimal usage of infrastructure</small>===
+[[Future Worlds Center]] resides in comfortable spaces at the business center of Lefkosia. All projects contribute financially to the renting of the physical spaces and their maintenance (i.e., cleaning, electricity, water, etc.) The [[Policy: Office Rules]] describe processes of how such spaces are protected and maintained. Moreover however, [[Future Worlds Center]] capitalizes on modern technologies and especially IT. A number of virtual technology products are available and their usage is governed by the [[Policy: Using virtual infrastructure]].