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Quality Assurance at Future Worlds Center: Difference between revisions
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[[Future | [[Future Worlds Center]] is committed to the highest standards of quality at all levels of the organization, including its people, its operations, its creations and its facilities. | ||
Quality Assurance | ==Quality Assurance through policies, procedures and certifications== | ||
===<small>Constitutional and Value Policies</small>=== | |||
The [[Constitutional and Value Policies]] reflect values and aims of the Organization as they appear in [[Future Worlds Center Constitution]] and as they have emerged and developed over the years as [[Future worlds Center Philosophy|philosophy]] and [[Future worlds Center Culture|culture]] of the Organization. | |||
===<small>Policies and Procedures</small>=== | |||
The [[Policies and Procedures]] reflect the formal rules and guidelines on how the Organization is governed and how its Members run its day-to-day operations. | |||
===<small>Certification Schemes</small>=== | |||
All [[Policies and Procedures]] used by [[Future Worlds Center]] follow the structure and standards required by the [[ISO 9000 Standard]]. The Organization has completed the self-evaluation processes required for [[The PQASSO Mark]]. The expertise and skills of those involved in training and facilitation through the application of the [[Structured Dialogic Design Process]] is guaranteed and monitored through Future World's [[SDD Certification Scheme]], which follows the [[ISO 17024 Standard]]. | |||
== | ==Quality Assurance through our philosophy== | ||
{{:Future Worlds Center Philosophy}} | |||
==Special focus on four dimensions of Quality Controls== | |||
== | ===<small>Controls related to management of people, processes and performance</small>=== | ||
[[Future | The management of people is governed by a number of [[Policies and Procedures]] and continuously monitored through the [[Policy: Self and Peer Evaluations|Self and Peer Evaluations Policy]] and the [[Procedure: Self and Peer Evaluation|Self and Peer Evaluations Procedures]]. | ||
Moreover however, [[Future | |||
===<small>Controls related to soft elements: organizational culture, motivation, team spirit, quality relationships, confidence</small>=== | |||
The [[Policy: Self and Peer Evaluations|Self and Peer Evaluations Policy]] and the [[Procedure: Self and Peer Evaluation|Self and Peer Evaluations Procedures]] ensure that all associates get to evaluate their physical, virtual and human environment, thus contributing to higher motivation and team spirit. The organization is governed by a number of Constitutional and Value Policies which attempt to make [[Future Worlds Center Philosophy]] | |||
easier to implement in practice. | |||
===<small>Controls related to Competence</small>=== | |||
Competence among the personnel is guaranteed through a significant number of [[Policies and Procedures]], which evaluate, monitor, and improve knowledge, skills, experience and qualifications at the time of joining the organization and always thereafter. | |||
===<small>Control related to optimal usage of infrastructure</small>=== | |||
[[Future Worlds Center]] resides in comfortable spaces at the business center of Lefkosia. All projects contribute financially to the renting of the physical spaces and their maintenance (i.e., cleaning, electricity, water, etc.) The [[Policy: Office Rules]] describe processes of how such spaces are protected and maintained. Moreover however, [[Future Worlds Center]] capitalizes on modern technologies and especially IT. A number of virtual technology products are available and their usage is governed by the [[Policy: Using virtual infrastructure]]. | |||
