Good Practice Team day I Training 17/10/2010: Difference between revisions

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{{Event
{{Event
   |acronym=Internal FWC Training
   |acronym=Good Practice Team day I
   |image=Internal_training1.jpg
   |image=Internal_training1.jpg
   |project=
   |project= [[Good practice (Torture Victims)]]
   |place= [[Future Worlds Center]] premises, Nicosia, Cyprus
   |place= [[Future Worlds Center]] premises, Nicosia, Cyprus
   |dates= 17th October 2010
   |dates= 17th October 2010
   |moderator=
   |moderator=
   |participants_type=[[Unit for the Rehabilitation of Victims of Torture (URVT) II|URVT]] associates
   |participants_type=[[Unit for the Rehabilitation of Victims of Torture (URVT) II|URVT]] associates
   |participants_num=
   |participants_num= 8
   |total_duration=a full day
   |total_duration=a full day
   |link=
   |link=
}}
}}


On the 17th of October 2010, [[Unit for the Rehabilitation of Victims of Torture (URVT) II|URVT]] Associates gathered at the [[Future Worlds Center]]'s premises in Nicosia, Cyprus to exchange ideas and knowledge in a collective and collaborative effort.  
On the 17th of October 2010, [[Unit for the Rehabilitation of Victims of Torture (URVT) II|URVT]] Associates gathered at the [[Future Worlds Center]]'s premises in Nicosia, Cyprus to discuss self-evaluation method as part of project [[Good practice (Torture Victims)]].  




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The Unit employed an interpreter for offering him the following services.
The Unit employed an interpreter for offering him the following services.
'''Psychological:''' For the psychological assessment: wrote down the client’s social and psychological history.
'''Psychological:''' For the psychological assessment: wrote down the client’s social and psychological history.
Spent time in sessions for building a robust therapeutic relationship; promoted trust by using active listening, paraphrasing and summarizing. PCA’s techniques were used to provide the three core conditions (unconditional positive regard, empathy and congruence) in order to treat his depressive symptoms.  
Spent time in sessions for building a robust therapeutic relationship; promoted trust by using active listening, paraphrasing and summarizing. PCA’s techniques were used to provide the three core conditions (unconditional positive regard, empathy and congruence) in order to treat his depressive symptoms.  
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As the issue of the Medical Committee and referrals came about and an intense conversation as to the changes on the procedures by the government followed and it was agreed that more actions (apart from the report to the Ombudsman and UNHCR) should take place. Awareness is necessary and publications in order to put more pressure on the responsible authorities.
As the issue of the Medical Committee and referrals came about and an intense conversation as to the changes on the procedures by the government followed and it was agreed that more actions (apart from the report to the Ombudsman and UNHCR) should take place. Awareness is necessary and publications in order to put more pressure on the responsible authorities.


===UNHCR: Understanding the procedures - [[Corina Drousiotou]]===
===Case 2===


''Issues covered:''
Male Iranian, 35 years old, Single. Applied for asylum in 2008. Asylum Claim: He was arrested, imprisoned and tortured due to his political activities as a member of a political group against the Iranian government.


All members of the organization should have a clear idea of what the Humanitarian Affairs Unit and team are doing. Familiarization with procedures, priorities, networking, relations and projects.
'''Conflict analysis:'''
''Relevant articles:''  


* [[Support for Refugees and Asylum Seekers in Cyprus]]
'''Individual/family level:'''
• He is in detention
• Presenting Posttraumatic Stress Syndrome that reveals in repetitive phase symptoms, intense anxiety, and depression.
• Sleep disturbances, flashbacks episodes.
• Severe psycho-somatic symptoms such as headaches, not being able to concentrate
• Intrusive thoughts and paranoid ideation secondary to trauma; lack of trust to any human being. Hypervigilant and overreactive to external stimuli.
• Refused to see psychiatrist or take any kind of medication because of his past traumatic experiences 
• Negativistic thought pattern about the future and his life in danger.
• Constant feelings of fear, insecurity and helplessness. Stressed concerning his future, getting the status, making a family etc.
• Hepatitis C carrier – the client was not visiting a doctor for treating his disease.
• Osteo mascular pains as a result of torture.
• Limitation of choice and interest areas.
Asylum seeker
• Asylum seeker


'''Cultural:'''
• Pressures from his family in Iran to get married
• Isolated, not involved in groups of people. He was only communicating with specific Iranians whom also didn’t trust.
• He doesn’t know Greek, and he speaks only basic English a fact which deters him from becoming a member a group of people from the host country.


'''Economic:'''
• Unable to work due to the psychological problems. He is depending on the welfare allowance as his only source of money. Was facing delays in receiving the monthly welfare allowance, resulting in sometimes not being able to cover his basic needs.


===Our Constitutional and value policies; areas and approaches of priority - [[Nicolina Markidou]] & [[Kerstin Wittig]]===
'''Political Participation:'''
• As an asylum seeker he has a temporary residence permit, which while allows him freedom of movement and access to basic needs and rights, these do not include any form of political participation in the local society.
• Also he has great fear in expressing his political views, as he feels threatened and target of the Iranian Embassy in Cyprus. He once participated in a protest outside the Iranian embassy which later caused him anxiety and stress….


''Issues covered:''


What is Future Worlds Center about? What are the values and priorities? How do we decide what is of interest to the organization? Participants will be engaged in both interactive sessions and training to “internalize” the core values and priorities. The team explores and understands the values of global education and how they relate to the entire organization; The team understands the concept of Global Education and its practical implications, e.g. catering, consumables etc for office and trainings.
''OBJECTIVES:''


''Relevant articles:''
• Be released from the detention center.
* [[Constitutional and Value Policy: Special Focus in Promoting Peace]]
• Psychological: Reduce the somatic and psycho – somatic disturbances caused by the trauma.
* [[Constitutional and Value Policy: Special Focus on Vulnerable Groups]]
• Reduce sleeping disturbances.
* [[Constitutional and Value Policy: Special Focus on Global Justice and Millennium Development Goals]]
• Help the client realize that he needs medication in order to stabilize his psychological situation.
* [[Constitutional and Value Policy: Special Focus in Promoting Cyprus as Peripheral Center]]
• Learn coping mechanisms to deal with the trauma.
* [[Constitutional and Value Policy: Special Focus on Children]]
• Stable treatment by the psychiatrist and the hepatology doctor in order to receive the right treatment for his disease and the paranoid ideation.
* [[Constitutional and Value Policy: Special Focus at the interface between human brain-modern technology-social transformation]]
• Help him develop a more adequate ability to make decisions
* [[Constitutional and Value Policy: Special Focus on Innovation]]
• Encourage him to create realistic goals and remain positive.
* [[Constitutional and Value Policy: Special Focus on Structured Democratic Dialogue]]
• Strengthen client’s defenses; work on PTSD symptoms and trust issues.
* [[Constitutional and Value Policy: Special Focus on Future Orientation]]


===Sponsoring, Promoting and Disseminating the scope of every event and activity within the organization - [[Anna-Maria Drousiotou]]===
Social: 


''Issues covered:''
'''Legal:''' Release from detention, awareness that he an alleged victim of torture. Due to his severe psychological symptoms under which the first instance interview was conducted to repeat the interview, after he is psychologically stabilized. Expedite the refugee status determination procedures. Take into account URVT report on his case, in an effort to avoid go through the Medical Committee examination.


* Why do we need to look for funding and support for our activities?
* How to maximize the dissemination and promotion of everything we do?


Practical guidelines on how to write:
''METHODS:''


(a) Sponsorship letters
'''Psychological:''' Psychological support and Psychotherapy: Individual one hour sessions on a weekly basis, with the presence of an interpreter (except some times because of the client’s trust issues towards the interpreter). The therapist used cognitive restructuring.


(b) Press Releases
'''Social:''' Social Counseling: Individual one hour sessions, follow-ups through phone conversations and counseling. Client’s walks-in in crisis situations.


(c) FW-pedia articles
'''Legal:'''  Legal counseling – informing the client about the asylum procedures and acting on his behalf


''Relevant articles:''
'''Medical Doctor:''' Medical assessment – diagnosis of health problems. Referrals to governmental doctors for further examination and treatment


* [[Policy: Organization of an event]]
* [[Policy: Media relations]]
* [[Procedure: Media management]]
* [[Procedure: Preparing public reports and deliverables]]


[[Media:Sponsoring, Promoting and Disseminating the scope of every event and activity within the organization.pdf‎|Download Presentation ]]
ACTIVITIES
Arranging interpreter to attend the sessions and to accompany the client to the governmental psychiatrist.  


===The great challenges for Project Coordinators who manage projects financially - [[Veronika Sudi]]===
Psychological: Discussing with the client different techniques which could help his sleep improve.


''Issues covered:''
'''Social:''' Contact with the detention’s psychiatrist, liaising to achieve his release. Arranging appointments for psychiatrist and other governmental doctors. Sending report to the Asylum Service, including the assessments of all the professionals of the Unit, in order to be taken into consideration during the examination of his claim. Being in search for available housing – contacting the landlords. Having constant communication with the Welfare officer to explain the severity of the case, resolve any issues appeared in order to avoid delays.Assistance in applying and acquiring medical card. Communication with various local organizations in order for the client to be provided with food and clothing, as well as accommodation during the periods that he was leaving his house as a result of the paranoid ideation.
'''Medical:''' Medical assessment – history. Referrals to governmental specialist doctors to address his medical problems. The medical director had contact with the hepatology doctor in order to agree on the treatment and how to proceed with dealing with the client’s health problems.


The successful operation of the organization relies heavily on (a) financial management (b) quality controls. Participants will be acquainted with the terms and the underlying responsibilities of Project Coordinators and Project Assistant Coordinators. Managing funders’ money is a great responsibility and challenge. Participants will be informed and trained on the relevant rules.
'''Legal:'''  Letter to the Asylum Service and Migration requesting his immediate release from detention, as he is an alleged victim of torture and the expediting of the procedures (namely interview, assessment). Letter of complaint to the Asylum Service regarding the interpreter during the first instance interview. Letter to the Asylum Service requesting for a new interview, as in the first one the client was not in a stable psychological state.  


''Relevant articles:''


* [[Policy: Legal-financial aspects of work contracts]]
''OUTCOMES''
* [[Policy: Signing a Contract with Future Worlds Center]]
* [[Policy: Project Coordinator Replacement]]
* [[Policy: Laptop Security]]
* [[Policy: Associates making personal payments to third parties]]
* [[Procedure: Laptop subsidy]]
* [[Procedure: Preparing a grant application]]
* [[Procedure: Reimbursing associates who made personal payments to third_parties]]
* [[Procedure: International Travel]]
* [[Procedure: Preparing Yearly Financial Statements]]


[[Media:The great challenges for Project Coordinators who manage projects financially.pdf|Download Presentation]]
Released from detention center. Built a trusting relationship with the professionals of the Unit.


==Images from the event==
'''Psychological:''' After being convinced to take medication, his paranoid ideation was controlled.
'''Social:''' The social counselor secured housing for the client.
 
'''Medical:''' Client’s health was generally assessed after being referred for specific examinations by the medical director of the Unit. Stable treatment for his health problems was managed. During the discussion of the two cases, [[Vicky Germanakou]] and [[Corina Drousiotou]] mentioned that we should perhaps discuss very quickly a case of a client whose case went through all asylum procedures and was recognized. As there was not enough time left, this was decided to be presented by Corina in short and then discussed by the staff, in relation to their involvement on the case.
 
===Closing of the Session===


==Presentations Links==
[[Larry Fergeson]] summed up the day and tried to draw brief conclusion as regards the operation of URVT. While analyzing the cases it was observed that even though the therapist’s aim initially was to work on the individual’s psychological symptoms, she was ending up dealing with various family dysfunctions emphasized by the client. URVT staff in general appear to be in good cooperation amongst them – and are discussing cases thoroughly – it seems to work well this way due to the small size of the Unit and small number of cases.
{|border="0" cellpadding="5" cellspacing="0" align="left" style="width:100%"
Several problems were pointed out as regards efficiency in dealing with delays and access of the clients to their rights during the procedures. Staff should try to put more pressure on the authorities through letters copied to all responsible authorities including the Minister if appropriate. Awareness is very weak – and that would possibly contribute to the bettering of the procedures. In the end, SWOT analysis was mentioned and shortly introduced by [[Andria Neocleous]], however there was not time to discuss this in context.
|-
There was a brief discussion on Marie’s visit on the 21st of October and on the Study Day I. [[Andria Neocleous]], [[Vicky Germanakou]] and maybe [[Constantina Christou]] will participate in the meeting. They will meet to prepare for it, Monday 18 October 14.00 – 17.30
! scope="col" style="background:#efefef;" align="left"| Presenter Name
! scope="col" style="background:#efefef;" align="left"| Presentation Title
! scope="col" style="background:#efefef;" align="left"| Presentation File Type
! scope="col" style="background:#efefef;" align="left"| Download Link
|-
|[[Yiannis Laouris]]
|What makes it work
|PDF
|[[Media:FWC_What_makes_it_work.pdf‎|Download]]
|-
|[[Veronika Sudi]]
|The great challenges for Project Coordinators who manage projects financially
|PDF
|[[Media:The great challenges for Project Coordinators who manage projects financially.pdf|Download]]
|-
|[[Anna-Maria Drousiotou]]
|Sponsoring, Promoting and Disseminating the scope of every event and activity within the organization
|PDF
|[[Media:Internal_presentation_AM_at_CCMC_09_12_11.pdf‎|Download]]
|-
|}
<br />


==Participants==
==Participants==
*[[Yiannis Laouris]]
*[[Larry Fergeson]]
*[[Soteris Demetriou]]
*[[Vicky Germanakou]]
*[[Kerstin Wittig]]
*[[Andria Neocleous]]
*[[Iliada Spyrou]]
*[[Ioanna Katsounari]]
*[[Melis Eroglu]]
*[[Constantina Christou]]
*[[Tatjana Taraszow]]
*[[Emily Efthivoulou]]
*[[Charalambos Solonos]]
*[[Demetris Demetriou]]
*[[Nicolina Markidou]]
*[[Anna-Maria Drousiotou]]
*[[Corina Drousiotou]]
*[[Corina Drousiotou]]
*[[Veronika Sudi]]
*[[Elias Papadopoulos]]
*[[Manos Mathioudakis]]
*[[Emily Efthivoulou]] - Protocol
*[[Efrosini (Frosso) Deligianni]]
 
*[[Themida Nicolaou]]


[[Category:Internal FWC Trainings]]
[[Category:URVT Trainings]]
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