IT Support Unit: Difference between revisions
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The '''IT Support Unit'' is in charge of the technology of [[Future Worlds Center]]. | |||
Tasks include: | |||
* Domain registration and maintenance | |||
* Website development, support and maintenance for all projects | |||
* Support and maintenance of internet connectivity | |||
* Mail, mailing groups and other support related to internet communication | |||
It is in charge of ensuring that all personnel are confident with all [[Basic ICT Skills at FWC]]. | |||
Technical support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, computers, web hosting services and software products such as websites, educational games and mobile applications. In general, technical support services attempt to help the organization solve specific problems with a product—rather than providing training, customization, or other support services. Team offers technical support for the products they sell, either freely available or for a fee. Technical support may be delivered over the telephone or online by e-mail or a website or a tool where users can log a call/incident or via online chat or video conference. Team also frequently has internal technical support available to their staff for computer related problems. The internet is also a good source for freely available tech support, where experienced users may provide advice and assistance with problems.<br/> | Technical support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, computers, web hosting services and software products such as websites, educational games and mobile applications. In general, technical support services attempt to help the organization solve specific problems with a product—rather than providing training, customization, or other support services. Team offers technical support for the products they sell, either freely available or for a fee. Technical support may be delivered over the telephone or online by e-mail or a website or a tool where users can log a call/incident or via online chat or video conference. Team also frequently has internal technical support available to their staff for computer related problems. The internet is also a good source for freely available tech support, where experienced users may provide advice and assistance with problems.<br/> | ||
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Ms [[Annagrace Messa]] is the administrator of the IT Support Unit. | Ms [[Annagrace Messa]] is the administrator of the IT Support Unit. | ||
[[Category:FWC Units]] | [[Category:FWC Units]] | ||
Revision as of 00:41, 25 November 2014
The 'IT Support Unit is in charge of the technology of Future Worlds Center.
Tasks include:
- Domain registration and maintenance
- Website development, support and maintenance for all projects
- Support and maintenance of internet connectivity
- Mail, mailing groups and other support related to internet communication
It is in charge of ensuring that all personnel are confident with all Basic ICT Skills at FWC.
Technical support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, computers, web hosting services and software products such as websites, educational games and mobile applications. In general, technical support services attempt to help the organization solve specific problems with a product—rather than providing training, customization, or other support services. Team offers technical support for the products they sell, either freely available or for a fee. Technical support may be delivered over the telephone or online by e-mail or a website or a tool where users can log a call/incident or via online chat or video conference. Team also frequently has internal technical support available to their staff for computer related problems. The internet is also a good source for freely available tech support, where experienced users may provide advice and assistance with problems.
Mr. Andreas Drakos who is an Senior IT Manager is the coordinator of the IT Support Unit.
Ms Katerina Fotiou and Ms Eleni Philippou are IT Experts.
Ms Annagrace Messa is the administrator of the IT Support Unit.
